Quality Mark “BHP”

Keurmerk BHP-def1

The Quality Mark “BHP” was established with the aim of offering the customer certainty, quality and reliability. Best Home Plaza is independent. Our team is busy every day linking the best real estate agents to Best Home Plaza. The customer can compare the brokers with us on the basis of customer reviews. In this way, the customer is always assured of a good quality broker.

It is always nice to know that the work is being carried out properly, a bit of certainty is important for the customer, especially with homes and buildings.

Broker participation

The broker becomes a participant in the Quality Mark “BHP” after demonstrably meeting all Quality Mark requirements. We will also regularly check whether the Quality Mark Holder continues to meet the Quality Mark requirements.

Quality Mark requirements

  • A broker must be registered with the trade register.
  • The broker must be in possession of the required papers.
  • A broker must meet the quality requirements set by Best Home Plaza.
  • A broker has at least three years of work experience.
  • The broker acknowledges his liability for work that he or she performs and has the appropriate insurance for this.
  • The broker responds adequately to questions and handles them in a correct manner.
  • The broker acts as an intermediary and at the service of the customer.
  • The broker refrains from behavior or expressions that could damage the appearance of Best Home Plaza or the Quality Mark “BHP”.

Review Quality Mark Holder

A Quality Mark holder must achieve a minimum grade of an average of of 3.5 stars out of 5 for the following components (the grades are issued by the customers):

  • General impression of the broker
  • Mediation sale/purchase
  • Honour existing commitments
  • Speed responding to questions
  • Knowledge and craftsmanship

In addition, at least 75% of customers must recommend the broker.

These are requirements and conditions that must be met by the Quality Mark Holder, which gives the customer more certainty.

Check Quality Mark Holder

Best Home Plaza continuously checks whether the holders of the Quality Mark “BHP” meet the above requirements. This also gives the customer the security he or she wants and sometimes needs. The Quality Mark can reassure the customer that everything is in order. If the Quality Mark Holders do not meet the requirements set by Best Home Plaza, Best Home Plaza may terminate the collaboration with the relevant broker.

Questions or more information

If you have any questions or would like more information about the Quality Mark “BHP”, please don’t hesitate to let us know. We are ready to answer your questions about the Quality Mark.

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