Privacy policy

At Best Home Plaza (hereafter Best Home Plaza) we value the protection of the privacy of everyone who uses our services. In this privacy policy we explain how we handle personal data and protect your privacy.

Contact details:

Address: Rijksweg 15
Postal code: 6097 NK in Heel


Processing of personal data

We only process personal data to the extent necessary to fulfill our tasks. We process the following personal data:

  • email address,
  • first name,
  • middle name,
  • surname,
  • address data,
  • date of birth,
  • place of birth,
  • gender,
  • phone number,
  • customer number,
  • order history,
  • bank details,
  • other relevant personal data.

We use the personal data only for the following purposes:

  • to be able to maintain contact with you,
  • execution of the agreement with you,
  • sending newsletters,
  • to inform you of new developments, including offers,
  • to comply with our administrative obligations,
  • combat fraud.

Special and/or sensitive personal data

We only process personal data of persons younger than 16 years if we have permission from the person with parental authority. By offering personal data to us for processing, you declare to be at least 16 years old or to have permission for the processing by parents or other persons with parental authority. If we find that a person in our database is under 16 years of age and has not been authorized for processing by a person with parental authority, we will delete the personal data.

If you have evidence that we are processing personal data of a person under 16 without the consent of the authorized person, please contact us at so that we can delete the data in question.

Retention period of personal data

To minimize the risk of loss of personal data, we only keep personal data for one year. We do this for your convenience. By keeping your personal data for one year, it is not necessary for you to provide us with your personal data each time. If you agree to our privacy policy again within the year in which we keep your personal data, we can keep your data for another year from that moment on. We may only keep your personal data for a longer period to meet our legal obligations.

Security of personal data

We are careful with your personal data and we have therefore taken the following measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.

  • The connection with the website ( is established by means of a secure connection.
  • The computers on which the personal data are processed and stored are always equipped with the latest security updates from Windows or Apple.
  • The computers on which the personal data are processed and stored are equipped with an adequate virus scanner.
  • The group of employees who have access to personal data is kept to a minimum.
  • All employees who have access to personal data are bound by a confidentiality agreement aimed at protecting the personal data.
  • A processing agreement has been made with all external parties who have access to personal data under which these third parties have undertaken to observe secrecy and to process the personal data only on behalf of Best Home Plaza.

If you nevertheless suspect that your data are not properly secured or if you have any indications that your data are being misused, please let us know at

Sharing personal data with third parties

We do not sell personal data to third parties and provide them only to others if this is necessary for the execution of our agreement with you or to comply with a statutory obligation. We have concluded processing agreements with companies that process your data on our behalf in order to ensure that our partners apply the same level of security and confidentiality to the personal data.

Cookies at

In order for our website to function optimally, we use services of third parties, but here too we think about your privacy. The cookies on our website do not compromise your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit our website for the first time. The cookies ensure that the website functions properly and that preferences are saved. We, and any third parties we employ, will not process your IP address in a way that can be traced back to you. It is also possible to set the browser in such a way that cookies are no longer stored.

Rights of persons whose personal data we process

Your data remains yours. You always have the possibility to see what data we process about you, have the data corrected or deleted. In addition, you can withdraw your consent to the data processing or object to the processing of your data by us. If you wish, we will send your data in a computer file to you or to an organization designated by you.

A request to inspect, correct, delete, transfer personal data, withdraw consent or object to the processing of data can be sent to:

To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black so that these data can not be intercepted by third parties. We will respond to a request within four weeks.


Automated decisions

We do not use personal data for automated decisions. This goes without saying but we are obliged to mention it.

Complaints to the Authority for the Protection of Personal Data

For the sake of completeness, we would like to point out that there is a possibility to complain about the processing of your data at the Authority Personal Data. This can be done via the following link:


Best Home Plaza reserves the right to make changes to the Privacy Policy without further notice. These changes will be effective immediately upon posting on the site. This Privacy Policy was last amended on 14 April 2022.

We hope this has provided you with sufficient information.

Best Home Plaza

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